We are receiving a high number of queries, so our response times are a bit higher than usual. Before you write to us, please check our Help Page, where you can already find many of the answers you need. We will keep working to answer you as soon as possible!
Once you have purchased a course as a gift, instructions on how to send it will be available in the Order and Course Management section of your profile.
From there, you can add the email address of the person you want to give it to, or download the PDF to send it as a gift.
In addition, we also email you the instructions along with your purchase receipt.
Remember that you should not redeem the code from your profile, since it is a one-time use code and is meant to be used by the person you want to give the course to. What does one-time use mean? Once you use the code to redeem the course, and it has been done correctly, it is not possible to use it again to redeem the same course.
Gift codes do not have an expiry date, you are able to gift them at anytime you want. The 14 days for a change of course or a refund, as per our terms and conditions, would begin once the gift code has been redeemed.
We hope that the person who receives your gift enjoys learning with Domestika!
In case you have redeemed the course from your profile, please contact us and we will help you.