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I mistakenly added an additional course to my order, can I ask for a partial refund?

Translation Disclaimer: This article has been translated using machine translation software to provide a basic idea of ​​the content, so Domestika does not guarantee the accuracy of the translation. If any questions arise regarding the information included in the translated article, please refer to the English version of it.
  • Updated

Unfortunately, our system does not allow us to make partial refunds. But don't worry, we offer you the following solutions:

  • If you have bought several courses in the same order:

Request a course exchange. In other words, change the courses you bought by mistake for others that you would like to take.

On the other hand, you can request a full refund of your purchase and place your order again, so you can purchase only the courses you want.

  • If your purchase includes a subscription along with one or more courses:

If you added a subscription to your cart by mistake, you can request a full refund of the order, as it is not possible to exchange a subscription for one or more courses.

Please note, that since the subscription discount was applied to your current purchase, there may be a price change in your total amount when you make the purchase again

 

Important: You can request a course exchange or refund within 14 days from the time of purchase.

 

Take into consideration that, if you decide to request a refund of the order you've made, once it has been processed, you will lose any progress in the courses that are part of the order and that you have already started.

Regardless of your case, please contact us using our online form, indicating the email address that you use in Domestika and how you wish to proceed.




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