At the moment we are receiving a high number of queries and so we are taking a little longer than usual to reply. Please take a look at our Help Page to resolve your query before getting in touch with us. We also would really appreciate it if you could avoid sending multiple messages about the same query. We are working to reply to all the messages as soon as possible. Thank you!
Unfortunately, our system does not allow us to make partial refunds. But don't worry, we offer you the following options:
- If you have bought several courses in the same order:
Make a course change. In other words, change the courses you bought by mistake to others that you would like to do.
On the other hand, we can proceed to make a full refund of your order so that you can purchase your course again individually.
- If your purchase includes the PRO subscription along with one or more courses:
If your order includes the PRO subscription and you would like to get a refund for it, we will have to proceed to the total reimbursement of the order since it is not possible to change the PRO subscription for one or more courses.
Please note that since the PRO discount was applied to your current purchase, there may be a price change in your total amount when you make the purchase again
Take into consideration that if you choose to fully refund the order, in one or any case, you will lose your current progress in the courses you have started, once the refund has been completed.
Regardless of your case, please contact with us through our online form confirming the email address that you use in Domestika and your preferred option.
In case you choose a change of course, please check the following article: How can I request a change of course for another one?
If you decide to get a full refund, please check this article: How can I get a refund on my purchase?