At the moment we are receiving a high number of queries and so we are taking a little longer than usual to reply. Please take a look at our Help Page to resolve your query before getting in touch with us. We also would really appreciate it if you could avoid sending multiple messages about the same query. We are working to reply to all the messages as soon as possible. Thank you!
It's not easy to remember our passwords, so don't worry if you forgot yours!
You can request a new password via the login page or by clicking here. Once you make the request, we will send you an email to your email address associated with your profile from where you can reset it.
Please remember that if you registered through Facebook or Apple ID, no password has been assigned to your profile, so you will not need one to log in. In this case, to access your profile you must select the corresponding option instead of entering your email address:
By following these instructions you should not encounter any problems accessing your account, but do not hesitate to contact us if there is anything we can help you with.