You can request an exchange up to 14 days from the date of purchase.
If you have bought the course using Plus credits, you can also request an exchange up to 14 days from the date of purchase.
If you have received a course as a gift, you can apply for an exchange whenever it is within the 14-day period.
*If your purchase was made through the Domestika app or with local payment methods, you can always make the change within the deadline mentioned above.
For you to manage the course exchange, follow these simple steps:
Step 1. Go to the Orders and Course Management section on your Domestika profile.
Step 2. There, you will be able to see all your orders. Those within our policy time frame will have the option "Request refund or exchange":
Step 3. Click the Request exchange button. Be sure to enter the exact name of the new course and the reason why you are requesting it.
Finally, Save changes and you're done! Your new course will now be available in the My Courses section of your profile. Enjoy it!
Keep in mind that changes can only be done once and that you can only redeem one course for another.