We are receiving a high number of queries, so our response times are a bit higher than usual. Before you write to us, please check our Help Page, where you can already find many of the answers you need. We will keep working to answer you as soon as possible!
Courses
All you need to know about your courses, payment methods and refund policy
Purchasing process
- Payment methods
- In-app purchase process and payment methods
- In which currency are the prices shown?
- Edit shopping cart
- Can I modify/delete my payment information?
- How can I download the invoice for my purchase?
Your courses
- How do I access my course when I buy it?
- How can I find my comments/posts in the course's Forum?
- Do the courses have an expiration date?
- In which language are the courses taught? Do they have subtitles or voice-over available?
- How do I activate the subtitles/voice-over in my course?
- Can I filter the courses by language?
Domestika as a gift
- I bought a course as a gift but it's for me, how can I activate it on my profile?
- How do I buy a course as a gift?
- I've received a course as a gift, what do I have to do?
- My gift code doesn’t work
- How do I send my gift?
- I bought a course as a gift but it's on my profile, what do I do?