If the discount code you are applying to your order doesn't work, please check the following:
- Terms and conditions of the code/promotion: make sure your order meets all the conditions to take advantage of the promotion. You can find this information in the email you received with the discount or promotion. Remember that the discount codes are not accumulative and cannot be applied to the purchase of bundles, Domestika Plus (unless otherwise indicated), Plus credits, gift cards, or any purchase made in the app.
Expiration date: in limited-time promotions, the expiration date is indicated, either by a time counter directly on the website or in the email you received with the code. Remember that the time is usually expressed in UTC, so we recommend that you check the time difference with your local time to ensure you don't miss out!
Correct code: We recommend that you copy and paste the code as it appears in the email (without extra spaces before or after the code and remember to include all the hyphens), to avoid any issues when applying the discount code.
Please make sure that you are entering the correct code in the correct place, depending on whether it is a discount code or a gift code (gift codes use the following format XXXX-XXXX-XXXX-XXXX, if it's a different format then you are applying a discount code). For more information, please visit the following articles: