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Getting started

Discover what Domestika is and start learning in the creative community

Your profile

Create and edit the preferences of your creative profile in Domestika

Courses

All you need to know about your courses, payment methods and refund policy

Subscriptions

Everything you need to know about Domestika monthly and yearly subscriptions

Community

Everything you will find in the Domestika community: projects, affiliate program, become a teacher...

Troubleshooting

Here you will find the solution to incidences related to your profile, purchases and courses

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Popular articles

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Getting started

About Domestika
What is Domestika? Contact Collaborations and partnerships How can I report piracy or copyright infringement?
Learn in Domestika
About Domestika's courses How do I sign up for a course? What courses can I find on Domestika? Using the Domestika app I want information about a course, where do I find it? What are Domestika Basics and how do they differ from the other courses?

Your profile

Your profile
What do I need to create a profile in the community? How do I get to my profile? Which email address did I use to create/access my Domestika profile? Accessing your profile from the app and how to edit it Can I get a deleted profile back? Privacy settings
Edit profile
Privacy of your Profile Where can I edit my profile? I want to add a project, how do I do that? Can I make lists to organize my courses and save those which I want to buy in the future? Wishlist in the app
Account settings
I want to reset/change my password, how do I do it? I want to change my email address associated with Domestika I no longer want to log in with my Facebook profile/Apple ID, is that possible? How do I set up my messaging? Where do I set up the notifications I receive by email? How can I configure the language on the web/in the app?

Courses

Purchasing process
Payment methods In-app purchase process and payment methods In which currency are the prices shown? Edit shopping cart Can I modify/delete my payment information? How can I download the invoice for my purchase?
Your courses
How do I access my course when I buy it? How can I find my comments/posts in the course's Forum? Do the courses have an expiration date? In which language are the courses taught? Do they have subtitles or voice-over available? How do I activate the subtitles/voice-over in my course? Can I filter the courses by language?
Domestika as a gift
I bought a course as a gift but it's for me, how can I activate it on my profile? How do I buy a course as a gift? I've received a course as a gift, what do I have to do? My gift code doesn’t work How do I send my gift? I bought a course as a gift but it's on my profile, what do I do?
Domestika for Business
What is Domestika for Business and how does it work? How do I assign logins to my team? How do I redeem my business's login?
Discounts and promotions
I have a discount code, how do I use it? I have a discount code, can I use it in the app? The code or promotion does not apply to my order, what do I do? Discount on Bundles Price differences between the web and the app
Refund and changes policy
How can I get a refund on my purchase? How can I request a change of course for another one? I mistakenly added an additional course to my order, can I ask for a partial refund?

Subscriptions

About Domestika Plus
What is Domestika Plus? Benefits of Domestika Plus subscription I want to be a Plus member: what do I have to do? All about Plus credits All about the Plus subscription in the Domestika app
Plus FAQs
How do I pay for the Plus subscription? How is the Plus subscription renewed? Can I switch from monthly to annual payment, and vice versa? How do I use my Plus credits? How can I access the Domestika Plus free-to-watch courses? What if I am a PRO member and want to upgrade to Plus?
About Domestika PRO
What is Domestika PRO? Benefits of Domestika PRO membership How is the additional 20% PRO discount applied? How can I access to Domestika PRO's open courses? I am PRO and I use the app, how can I take advantage of my benefits?

Community

Jobs board
How to write a job offer: tips and best practices Guidelines for publishing an offer on the Jobs board
Affiliate Program
What is the Affiliate Program? How can I join the Affiliate Program?
Become a teacher
Who can publish a course on Domestika? What do I have to do to teach a course? What kind of courses can I propose? Does it cost to teach a course in Domestika?
Contests
Forum usage guidelines

Troubleshooting

Problems with my courses
Issues with the video/audio of my course I can't find my course in my profile Requirements for playing videos I can't download the additional resources I need help adding my project I found a mistake in the subtitles of my course
Problems with my profile
I can't access my profile I have two different profiles, can I unify them? I don’t see the prices in my currency
Problems with the app
The app does not open/load, what can I do? I can't download the Domestika app Problems with video/audio playback in the app I have purchased a course through the app and it does not appear in my profile I can't download the additional resources from the app Problems downloading my lessons
Payment problems
What should I do if I can't complete the payment? I paid in cash and my course is not available I can’t find the receipt to complete my payment in cash I am unable to complete my payment in cash

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