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Getting started

Discover what Domestika is and start learning in the creative community

Your profile

Create and edit the preferences of your creative profile in Domestika

Courses

All you need to know about your courses, payment methods and refund policy

Domestika Plus

Everything you need to know about Domestika Plus

Community

Everything you will find in the Domestika community: projects, affiliate program, become a teacher...

Troubleshooting

Here you will find the solution to incidences related to your profile, purchases and courses

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Popular articles

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Getting started

About Domestika
What is Domestika? How can I report piracy or copyright infringement?
Learn in Domestika
About Domestika's courses How do I sign up for a course? What courses can I find on Domestika? Using the Domestika app I want information about a course, where do I find it? What are Domestika Basics and how do they differ from the other courses?

Your profile

Your profile
How do I get to my profile? Which email address did I use to create/access my Domestika profile? Accessing your profile from the app and how to edit it Can I get a deleted profile back? Privacy settings
Edit profile
Privacy of your Profile Where can I edit my profile? I want to add a project, how do I do that? Can I make lists to organize my courses and save those which I want to buy in the future? Wishlist in the app
Account settings
I want to reset/change my password, how do I do it? I want to change my email address associated with Domestika I no longer want to log in with my Facebook profile/Apple ID, is that possible? How do I set up my messaging? Where do I set up the notifications I receive by email? How can I configure the language on the web/in the app?

Courses

Purchasing process
Payment methods In-app purchase process and payment methods In which currency are the prices shown? Edit shopping cart How can I download the invoice for my purchase? How do I get an invoice for my in-app purchase?
Your courses
How do I access my course when I buy it? How can I find my comments/posts in the course's Forum? Do the courses have an expiration date? In which language are the courses taught? Do they have subtitles or voice-over available? How do I activate the subtitles/voice-over in my course? Can I filter the courses by language?
Domestika as a gift
I bought a course as a gift but it's for me, how can I activate it on my profile? How do I buy a course as a gift? I've received a course as a gift, what do I have to do? My gift code doesn’t work How do I send my gift? I bought a course as a gift but it's on my profile, what do I do?
Domestika for Business
What is Domestika for Business and how does it work? How do I assign logins to my team? How can I track my team's progress? How do I redeem my business's login?
Discounts and promotions
I have a discount code, how do I use it? I have a discount code, can I use it in the app? The code or promotion does not apply to my order, what do I do? Discount on Bundles Price differences between the web and the app
Refunds and exchanges
Refunds and Exchanges Policy How can I ask for my refund? How can I request an exchange? I accidentally added one or more courses to my order. Can I ask for a partial refund?

Domestika Plus

About Domestika Plus
What is Domestika Plus? Benefits of Domestika Plus I want to be a Plus member: what do I have to do? All about Plus credits All about the Domestika Plus in the Domestika app
Cancellations and Refunds
Can I get a refund for Domestika Plus?
Plus FAQs
How do I pay for the Domestika Plus? How is Domestika Plus renewed? Can I switch from monthly to annual payment, and vice versa? How do I use my Plus credits? How can I access the Domestika Plus free-to-watch courses? I don't want to renew my Domestika Plus - how can I do this?

Community

Jobs board
Guidelines for publishing an offer on the Jobs board How to write a job offer: tips and best practices
Affiliate Program
What is the Affiliate Program? How can I join the Affiliate Program?
Become a teacher
Who can publish a course on Domestika? What do I have to do to teach a course? What kind of courses can I propose? Does it cost to teach a course in Domestika?
Forum
Forum usage guidelines

Troubleshooting

Problems with my courses
Issues with the video/audio of my course I can't find my course in my profile Issues with the video/audio of my course Requirements for playing videos I can't download the additional resources I need help adding my project
Problems with my profile
I want to remove the registered payment method I can't access my profile I have two different profiles, can I unify them? I don’t see the prices in my currency
Problems with the app
The app does not open/load, what can I do? I can't download the Domestika app Problems with video/audio playback in the app I have purchased a course through the app and it does not appear in my profile I can't download the additional resources from the app Problems downloading my lessons
Payment problems
What should I do if I can't complete the payment? I paid in cash and my course is not available I can’t find the receipt to complete my payment in cash I am unable to complete my payment in cash

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