Domestika

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Getting started

Discover what Domestika is and start learning in the creative community

Your profile

Create and edit the preferences of your creative profile in Domestika

Courses

All you need to know about your courses, payment methods and refund policy

Subscriptions

Everything you need to know about Domestika monthly and yearly subscriptions

Community

Everything you will find in the Domestika community: projects, affiliate program, become a teacher...

Troubleshooting

Here you will find the solution to incidences related to your profile, purchases and courses

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Popular articles

What is Domestika?

Contact

Collaborations and partnerships

How can I report piracy or copyright infringement?

About Domestika's courses

How do I sign up for a course?

What courses can I find on Domestika?

Using the Domestika app

I want information about a course, where do I find it?

What are Domestika Basics and how do they differ from the other courses?

What do I need to create a profile in the community?

How do I get to my profile?

Which email address did I use to create/access my Domestika profile?

Accessing your profile from the app and how to edit it

Can I get a deleted profile back?

Privacy settings

Privacy of your Profile

Where can I edit my profile?

I want to add a project, how do I do that?

Can I make lists to organize my courses and save those which I want to buy in the future?

Wishlist in the app

I want to reset/change my password, how do I do it?

I want to change my email address associated with Domestika

I no longer want to log in with my Facebook profile/Apple ID, is that possible?

How do I set up my messaging?

Where do I set up the notifications I receive by email?

How can I configure the language on the web/in the app?

Payment methods

In-app purchase process and payment methods

In which currency are the prices shown?

Edit shopping cart

Can I modify/delete my payment information?

How can I download the invoice for my purchase?

How do I access my course when I buy it?

How can I find my comments/posts in the course's Forum?

Do the courses have an expiration date?

In which language are the courses taught? Do they have subtitles or voice-over available?

How do I activate the subtitles/voice-over in my course?

Can I filter the courses by language?

I bought a course as a gift but it's for me, how can I activate it on my profile?

How do I buy a course as a gift?

I've received a course as a gift, what do I have to do?

My gift code doesn’t work

How do I send my gift?

I bought a course as a gift but it's on my profile, what do I do?

What is Domestika for Business and how does it work?

How do I assign logins to my team?

How do I redeem my business's login?

I have a discount code, how do I use it?

I have a discount code, can I use it in the app?

The code or promotion does not apply to my order, what do I do?

Discount on Bundles

Price differences between the web and the app

How can I get a refund on my purchase?

How can I request a change of course for another one?

I mistakenly added an additional course to my order, can I ask for a partial refund?

What is Domestika Plus?

Benefits of Domestika Plus subscription

I want to be a Plus member: what do I have to do?

All about Plus credits

All about the Plus subscription in the Domestika app

How do I pay for the Plus subscription?

How is the Plus subscription renewed?

Can I switch from monthly to annual payment, and vice versa?

How do I use my Plus credits?

How is the additional 20% Plus discount applied?

How can I access to Domestika Plus open courses?

What is Domestika PRO?

Benefits of Domestika PRO membership

How is the additional 20% PRO discount applied?

How can I access to Domestika PRO's open courses?

I am PRO and I use the app, how can I take advantage of my benefits?

How to write a job offer: tips and best practices

Guidelines for publishing an offer on the Jobs board

What is the Affiliate Program?

How can I join the Affiliate Program?

Who can publish a course on Domestika?

What do I have to do to teach a course?

What kind of courses can I propose?

Does it cost to teach a course in Domestika?

I can't find my course in my profile

Issues with the video/audio of my course

I can't download the additional resources

I need help adding my project

I found a mistake in the subtitles of my course

I can't access my profile

I have two different profiles, can I unify them?

I don’t see the prices in my currency

The app does not open/load, what can I do?

I can't download the Domestika app

Problems with video/audio playback in the app

I have purchased a course through the app and it does not appear in my profile

I can't download the additional resources from the app

Problems downloading my lessons

What should I do if I can't complete the payment?

I paid in cash and my course is not available

I can’t find the receipt to complete my payment in cash

I am unable to complete my payment in cash