Cash payment is available in Mexico, Colombia and Brazil. If you are located in any of these countries and are having trouble completing your payment, please review the following:
- Receipt expiration date. Remember that you must complete the payment before the date indicated on the receipt sent to your email. The system will not accept payments for an overdue bill.
- If the receipt cannot be read correctly, please place a new order to generate a new receipt.
Due to the precautionary measures taken in the face of Covid-19, some cash payment merchants are temporarily closed.
If you have any other incident during your purchase process or when completing the payment, please contact us here and we will gladly help you.