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  1. Domestika
  2. Troubleshooting

Troubleshooting

Here you will find the solution to incidences related to your profile, purchases and courses

I have a problem with one of my courses

  • I can't find my course in my profile
  • I cannot play the videos or listen to the audio of my course
  • I found a mistake in the subtitles of my course

I have a problem with my profile

  • I can't access my profile
  • I have two different profiles, can I unify them?
  • I forgot my password

I have a problem with the app

  • How to activate the subtitles on the app?
  • The course I am interested in does not have a purchase option (App)
  • How can I download additional resources from the App?
  • How do I set up the language in the App?

Payment problems

  • I can't complete the payment, what can I do?
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