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Domestika
Troubleshooting
Troubleshooting
Here you will find the solution to incidences related to your profile, purchases and courses
Problems with my courses
Issues with the video/audio of my course
I can't find my course in my profile
Requirements for playing videos
I can't download the additional resources
I need help adding my project
I found a mistake in the subtitles of my course
Problems with my profile
I can't access my profile
I have two different profiles, can I unify them?
I don’t see the prices in my currency
Problems with the app
The app does not open/load, what can I do?
I can't download the Domestika app
Problems with video/audio playback in the app
I have purchased a course through the app and it does not appear in my profile
I can't download the additional resources from the app
Problems downloading my lessons
Payment problems
What should I do if I can't complete the payment?
I paid in cash and my course is not available
I can’t find the receipt to complete my payment in cash
I am unable to complete my payment in cash