During this time of the year it may take us a little longer than usual to respond and so we encourage you to search for the information you need in our Help Page. If you don't find what you are looking for in our articles or you still need help from our team, don't worry, we are still working and we'll get back to you as soon as possible. Thank you very much for your understanding!
If you have been given a course or a Domestika gift card, just go to the main page of the course and, in the section on the right, under Course details, you will find the text Redeem the course with a gift code.
Just click there to enter the gift code you received and start enjoying it!
Please remember that gift codes are composed of capital letters, numbers and dashes with no spaces in between, as follows: XXXX-XXXX-XXXX-XXXX. We recommend that you copy and paste the code as it is (no extra spaces, not missing any characters) to avoid any complications during the process. Gift codes do no have an expiration date so, don't worry about that!
The course will be activated in your profile, this means that you will have to log in or register at the time of entering the code. If you need help in doing this, you can check out the following article: What do I need to create a profile in the community?
If you are having problems redeeming the course, please contact us indicating the gift code you received and we will help you.
Please note that if you have received a Domestika gift card you can use it to register for a course. The value cannot be used to obtain a discount on purchases or used to purchase more than one course.
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