Due to a high volume of queries, the response to your request may take a bit longer than usual, thank you for your understanding!
If you are in Mexico, Colombia or Brazil, you can use local payment methods such as paying in cash or via bank transfer.* In order for this type of payment option to appear, verify that your location is correctly updated in your profile. You can check this information here.
- Mexico: After following the necessary steps to make the purchase, please choose the option "Pay in Cash and other payment methods" and insert your CURP number (if you don't know it, you can find out what it is in this link). Select the bank or commercial entity of your choice in order to generate a proof of purchase, once you have it go to the bank or commercial entity to make the payment.
- Colombia: After following the necessary steps to make the purchase, please choose the option "Pay in cash and other payment methods" and insert the CC number. Select the bank or commercial entity of your choice in order to generate a proof of purchase and once you have it, please go to the bank or commercial entity to make the payment.
- Brazil: After following the necessary steps to make the purchase, please choose the option "Pay in Cash and other payment methods" and introduce the CPF/CNPJ number. Select the bank or commercial entity of your choice in order to generate a proof of purchase and once you have it, please go to the bank or commercial entity to make the payment.
Remember that for cash payments there is a verification period of up to 3 working days, and for this reason, access to the course is not immediate. Once the transaction has been verified successfully, we will notify you that your course is available in your profile.
If you are located in any of these countries and are having trouble completing your payment, please review the following:
- Receipt expiration date. Remember that you must complete the payment before the date indicated on the receipt sent to your email as the system will not accept payments after the receipt has expired. If this happens, you’ll need to place a new order and generate a new receipt.
- If the receipt cannot be read correctly, please place a new order to generate a new receipt. The old one will be deactivated, don't worry.
*If your shopping cart contains a Domestika Plus subscription or Plus credits, you will not be able to select the cash payment or bank transfer option. To purchase a subscription, a payment method that enables automatic renewal is required.
If you have any other incident during your purchase process or when completing the payment, please contact us here and we will gladly help you.