Cash payment is available in Mexico, Colombia and Brazil. If you have chosen to complete your Domestika purchase through this method, it is important to know that the payment receipt is not generated by us, but by an external platform. Once you have placed your order, they will send you an email with your order information and the receipt with payment instructions.
What do I do if I can't find or have lost my payment receipt?
If you can't find the receipt, check the Spam/Promotions folder in your email inbox. If you find it, you can make the payment without any problem as long as it is still within the expiration date (which is indicated on the receipt itself).
If you have already checked your Spam folder and you still can't find it, don't worry, just generate a new order from the Domestika website and a new payment receipt will be generated. The previous receipt, as there is no payment registered, will be automatically deactivated after several days.
If you are unable to generate a new order from the Domestika website, please contact us indicating the email address associated with your profile so that we can review your case in more detail.